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Shipping & Returns

  • We ship through Canada Post, Fedex or UPS and it takes 1-5 business days depending on your location. 
  • We provide you with a tracking number and to ensure 100% customer satisfaction. 
  • we offer a 14-day warranty on all your purchases. Direct signature is required. 
  • We will usually ship within 1 business day of receiving cleared payment. 
  • We also offer 100% refund if damaged, stolen or lost. 
  • You can review your shipping costs before it's final.

If you’re not happy with your purchase, just let us know. 
We offer a money-back guarantee. 
Products may be exchanged or returned for a full refund within 14 days 
of purchase provided they are in original condition and are complete
with all the original accessories and packaging.
Returned items must be in original, brand-new condition, showing no 
signs of wear or use such as belt-buckle or pick scratches, scuffs,
dings or scrapes on the instrument or collateral materials. 
Your refund will be promptly processed upon completing evaluation
of your returned item. Buyer is responsible for return postage.

 Politique de retour 

Si vous n'êtes pas satisfait de votre achat, faites nous savoir. 
Nous offrons une garantie de remboursement. 
L'article doit être retourné dans les 14 jours lorsque l'acheteur l'a reçu, 
et il doit être retourné dans un état neuf. 
L'acheteur est responsable des frais de retour.